Work for the best luxury ski chalet company in the Three Valleys.

Now taking applications for the 2020/21 season!

Our Chalet teams & drivers are a huge part of our clients luxury chalet experience. We support you from the moment you join the team with accommodation, training and of course, fantastic skiing perks!

Who are we looking for?

We're looking for people who are passionate about doing a great job and who truly care about their guests, chalet & colleagues.

We ask all of our team members to share our values and we expect them to be caring, respectful, courteous and demonstrate flexibility in all situations.

Get in touch

Our season runs from December 2020 to April 2021, we'll provide board & lodging and access to the slopes during your free time.

If you think any of the roles below are for you contact our team manager Nicki on +44 (0)7376 122239 or at nicki@whitemountain-chalets.com.

Due to the large amount of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted.

If you do not have any contact from us within 7 working days please assume that on this occasion unfortunately your application has been unsuccessful.

JOB DESCRIPTION

Salary: A salary of £300 per week, paid into a UK bank account on a monthly basis
Days off: 2 Full Days A Week
Lift Pass: Full Three Valleys
Dates: End of November to end April (exact dates TBC)
Accommodation: Shared accommodation with a high possibility of having own room. Inclusive of all utility bills
Benefits:
  • Return travel between the UK and St Martin de Belleville
  • Ski or snowboard hire
  • Uniform

We are a luxury chalet company, based in the resort of St Martin de Belleville in the 3 Valleys ski area. We operate 9 boutique ski chalets each with chef, host and chalet manager teams. We have a staff of around 30, including management. We are an owner operated business, now in our seventh year and we have developed a reputation for a luxurious yet friendly catered chalet service that is tailored to our guests’ needs. We have a passion for delivering the highest levels of service to our clients and our success depends on us finding the right team who share our passion. We are seeking professional, motivated people with the desire to deliver the best possible standards.

We require an experienced chef with a fine dining background (ideally with Michelin/AA Rosette experience). Our chef will preferably be classically trained and should be passionate about preparing stunningly presented and truly mouth-watering dishes. They will be expected to use their experience and flair to develop and deliver creative menus of the highest standard, whilst remaining entirely flexible with regard to the individual guests’ requirements.

You will be fully supported by our management team, who will regularly visit each chalet to liaise with the guests and to ensure that the White Mountain Chalets product is being delivered consistently across all chalets. You will therefore have full support of management if there are problems that need sorting out; however, our employees will be expected to work on their own initiative and be capable of using their organisational skills to ensure the guests’ needs are always met – our employees are our biggest asset and the face of our company and make a real difference to our success.

QUALIFICATIONS, EXPERIENCE AND SKILLS

  • Recognised catering qualification or extensive experience
  • Extensive fine dining experience, preferable in Michelin or AA Rosette establishments or wide-ranging experience in high-end private dining (5-star chalets, yachts, private household etc.)
  • Experience of working with customers
  • Excellent time management and organisational skills
  • Good interpersonal skills
  • Able to work on own initiative as well as being a team player
  • All applicants must be in possession of a UK bank account and a UK National Insurance number

MAIN RESPONSIBILITIES

  • Menu design and planning for each group of guests
  • Tailoring menus to cater for all guests’ needs and dietary requirements
  • Preparation of breakfast, afternoon tea, canapés and five course evening meal
  • Shopping for and preparing breakfast for the 2 days the chef will be off
  • Catering for children’s and nannies’ high tea as required
  • Maintaining food hygiene and general health and safety standards in the kitchen and dining area
  • Keeping the kitchen and storage areas clean, tidy and presentable at all times
  • Responsibility for food procurement
  • Working to an agreed budget and running through accounts weekly with management
  • Managing chalet stocks
  • Responsible for going down the mountain one day a week to do your food shop for the following week’s menu
  • Assisting with the maintenance of all kitchen facilities and equipment
  • Assisting with driving duties to/from the shops as required
  • On changeover day, working as a team with the chalet hosts to do whatever is needed to ensure the chalet is cleaned and presented to the highest standard and ready and welcoming for guest arrival

If you'd like to apply for one of our Chef postitions please contact our team manager Nicki at nicki@whitemountain-chalets.com with your CV.

JOB DESCRIPTION

Salary: A salary of £175 per week, paid into a UK bank account on a monthly basis
Days off: 2 Full Days A Week
Lift Pass: Full Three Valleys
Dates: Start of November to end April (exact dates TBC)
Accommodation: Shared, with the possibility of sharing a room with up to 1 other person. Inclusive of all utility bills
Benefits:
  • Return travel between the UK and St Martin de Belleville
  • Ski or snowboard hire
  • Uniform

We are a luxury chalet company, based in the resort of St Martin de Belleville in the 3 Valleys ski area. We operate 9 boutique ski chalets each with chef, host and chalet manager teams. We have a staff of around 30, including management. We are an owner operated business, now in our seventh year and we have developed a reputation for a luxurious yet friendly catered chalet service that is tailored to our guests’ needs. We have a passion for delivering the highest levels of service to our clients and our success depends on us finding the right team who share our passion. We are seeking professional, motivated people with the desire to deliver the best possible standards.

This is quite a varied role so you will need to be flexible throughout the season as the role can change from week to week. This role will require a strong work ethic and an ability to self-motivate and manage responsibilities without constant guidance. You will be a regular point of contact for our guests on a daily basis so you must have a passion for providing excellent service and always putting the guests’ needs first. Being such a client facing role, you must have great social and conversational skills and enjoy working as part of a team.

You will be fully supported by our management team, who will meet with you regularly and make regular checks on chalets, vehicles etc. You therefore have the full support of management at all times if there are problems that need sorting out; however, our employees will be expected to work on their own initiative and be capable of using their organisational skills to ensure the guests’ needs are always met – our employees are our biggest asset and the face of our company and make a real difference to our success.

QUALIFICATIONS, EXPERIENCE AND SKILLS

  • Full UK driving license
  • Must be at least 21 (for vehicle insurance purposes)
  • Ideally front of house service background in 5* establishments with fine dining and housekeeping experience
  • Recognised nanny qualification and/or significant experience looking after infants and children in a nanny role
  • First aid certification
  • Previous experience of driving large vehicles and on snow is highly desirable but not essential
  • Excellent time management and organisational skills with a ‘nothing is too much trouble’ attitude
  • A keen eye for detail
  • Able to work on own initiative as well as being a team player
  • Good interpersonal skills and able to converse at all levels with colleagues, guests, children and infants
  • A loving, nurturing and patient personality
  • A degree of flexibility wherever possible to meet parent’s needs and wishes
  • Outgoing and fun
  • All applicants must be in possession of a UK bank account and a UK National Insurance number

MAIN RESPONSIBILITIES

DEPENDING ON THE WEEK OF THE SEASON, WILL DEPEND WHAT ROLE YOU WILL BE CARRYING OUT. IF CHILDCARE IS REQUIRED IN RESORT THEN YOU WILL BE NANNYING OR IF DRIVING OR HOST COVER IS REQUIRED THEN YOU WILL BE CARRYING OUT ONE OFTHESE ROLES. SEE BELOW MAIN RESPONSIBILITIES FOR EACH ROLE BUT YOU WILL ONLY BE EXPECTED TO CARRY OUT ONE ROLE AT A TIME.

DRIVING

  • Driving clients to/from chalet, ski slopes and local shops/attractions
  • Taking clients to ski shop when necessary to collect their equipment and assisting them in the process
  • Driving staff to/from work
  • Responsible for maintaining the vehicles in terms of: cleaning them inside and out on a regular basis and if any damage is caused or repair needing undertaken, informing maintenance management immediately
  • Responsible for maintaining a sufficient fuel level in your vehicle to complete the shift period and ensuring a vehicle is not handed onto another member of staff without sufficient fuel
  • Checking light bulbs, oil and screen wash on a regular basis
  • Regularly sweeping stairs, driveways and terraces at chalets and clearing them when it snows as well as keeping chalet exteriors clean and tidy (clearing away glasses, rubbish etc.)
  • Fitting and removing snow chains, as required, in order to drive safely around the resort
  • Setting up/cleaning fires on hosts days off
  • Stocking up log/kindle supply when required
  • Changing over hot tubs on changeover days
  • Removing all rubbish and recycling from chalets on chef and hosts days off
  • Help the chalet managers with the distribution of supplies to chalets when required
  • Responsible for taking the chalet laundry to the drop off point and collection of it several times throughout the week

HOST

  • Daily housekeeping, weekly changeover cleans, mid-week towel changes, deep cleans at the beginning, mid and end of season, daily laundry duties and other necessary cleaning to ensure the chalet is presented to the highest standards both inside and out at all times
  • Setting up for breakfast, afternoon tea and dinner and hosting/clearing up at both breakfast and dinner service
  • Serving clients drinks and canapes pre dinner
  • Responsible for preparing the chalet laundry for collection and checking laundry on return
  • On changeover days, working within your team to do whatever is needed to ensure the chalet is cleaned and presented to the highest standard and ready and welcoming for guest arrival
  • Daily set up and clean of fires
  • Reporting to management immediately any matters relating to damage, health and safety, food hygiene, etc.
  • Managing general chalet supplies (cleaning goods; lightbulbs; bathrooms supplies etc.)

NANNY

  • Looking after client’s children and infants in chalets and the village of St Martin de Belleville
  • Ensure that our guests and their children benefit from the highest level of childcare
  • Be confident in dealing with White Mountain Chalet guests
  • Provide a safe, hygienic and stimulating environment for children
  • Provide healthy and nutritious food for any children or infants in your care
  • Ensure that the chalet is clean and tidy and that the toys and equipment are put away at the end of each day
  • Take children to and from ski school and to and from local parks, swimming pools and other activities
  • Communicate with the parents at the end of the day regarding their child’s wellbeing
  • Provide appropriate care in the event of any accident occurring

If you'd like to apply for one of our Nanny postitions please contact our team manager Nicki at nicki@whitemountain-chalets.com with your CV.

Reporting to the Operations Manager, the Chalet Manager is responsible for organising and managing their chalet teams to ensure the White Mountain Chalets product is consistently delivered across the business at all times.

JOB DESCRIPTION

Salary: £250 per week into a UK bank account on a monthly basis
Days off: 2 Full Days A Week
Lift Pass: Full Three Valleys
Dates: Mid November to end April (exact dates TBC)
Accommodation: Shared, with the possibility of sharing with up to 1 other person.
Benefits:
  • Return travel between the UK and St Martin de Belleville
  • Ski or snowboard hire
  • Uniform

We are a luxury chalet company, based in the resort of St Martin de Belleville in the 3 Valleys ski area. We are an owner operated business who operate 9 boutique ski chalets, across two brands. We have developed a reputation for luxurious bespoke catered chalet holidays that are tailored to our guests’ needs. We have a passion for delivering the highest levels of service to our clients and our success depends on us finding the right team who share our passion. We are seeking professional, motivated people with the desire to deliver the best possible standards.

The chalet manager is a key role within the business and will work closely with their chalet team, as well as with the maintenance manager, executive chef and the operations manager. The chalet manger is responsible for ensuring our luxurious brand and product is delivered exceptionally every week of the season by managing their chalet, staff team and resources. Each chalet manager is responsible for 1 chalet and their team (chef and host) so applicants will require strong man-management skills, an eye for detail and great communication skills. This is also a client facing role so requires a smart appearance, great personality, and an experienced candidate. Driving is required for the role so a driving licence is essential.

KEY DUTIES – PRE SEASON

  • Undertaking a training course before the resort team arrive and deliver the training programme to the resort team in conjunction with the operations manager.
  • Organising and supervising the preparation and cleaning of all chalets prior to the start of the season.
  • Assist with the set-up of staff accommodation, uniform and linen allocations for the team.
  • Meeting the local suppliers with whom we work (ski shop, ski school, laundry, bakery etc.) to establish relationships.

KEY DUTIES – IN SEASON

MANAGING STAFF

  • Ensuring staff wear uniform in an appropriate manner and that they follow guidelines given to them regarding personal appearance and hygiene.
  • Ensuring staff discipline and procedures are constantly being followed and taking charge of any disciplinary meetings where required.
  • Constantly motivating staff, monitoring their performance and identifying any further training requirements.
  • Managing staff performance and workload on changeover days to ensure all time deadlines are met and their chalet is ready and signed off for client arrivals.
  • Liaising with chalet team on a daily basis to help ensure chalet supplies and stock levels are correct and sufficient at all times.
  • Holding weekly chalet team meeting to discuss the upcoming week’s client arrival information, past week’s client feedback, chef budgets and any other issues.
  • Planning, with other managers, team activities throughout the season to help motivate employees and build team morale.
  • Managing each member’s holiday entitlement and work with operations manager to allocate holidays, accordingly, depending on requirements of the business; this will include maintenance of a holiday and sickness record.

CLIENTS

  • Welcome clients on arrival day (along with the chalet team)
  • Where necessary, issuing ski passes to clients and managing payments.
  • Accompanying guests to the ski shop to organise equipment hire and to show guests meeting points for lessons/ski school.
  • Ensuring any special requests made by clients have been actioned.
  • Responsible for client concierge including booking of restaurants, activities, massages etc.
  • Maintaining regular contact with clients throughout their holiday ensuring that, if any complaints are made, they are dealt with resolved without delay.
  • Collect client feedback cards from each guest and follow up on any comments/feedback given.

CHALET MANAGEMENT AND CLEANLINESS

  • Checking chalets on a daily basis, ensuring all cleaning standards are maintained.
  • Conducting chalet visit before and during breakfast/dinner service every day to check the quality and presentation of food being served and the service.
  • Ensuring staff are keeping a record of any accidents and breakages within the chalet, checking and signing off on chalet log books.
  • Making sure staff are taking responsibility for removing rubbish and recycling from the chalet on a daily basis.
  • Responsible for chalet linen, towels, slippers, toiletries etc and ensuring hosts are ready for changeover and towel change days.
  • Helping host with changeover and signing chalet off when ready. Putting out arrival letters and chocolates for incoming guests.
  • Responsible for the movement of equipment/toys/game etc between chalets on changeover day and throughout the week.

OTHER RESPONSIBILITIES

  • Chalet cover in the event of staff sickness or staff shortages
  • Daily breakfast and clean on hosts days off
  • Managing preparation for meal on chef’s day off (not cooking it)
  • Daily hot tub checks
  • Snow clearing/fitting snow chains when required
  • Taking any urgent calls during break times (not on day off)
  • Duty driving of clients and staff on a daily basis
  • Pre-arrival calls with client and chef when requested
  • Staff accommodation checks

KEY DUTIES – POST SEASON

  • Managing the chalet teams to clean and shut down chalets and staff accommodation.
  • Ensuring chefs shut down their kitchens accordingly (along with executive chef).
  • Ensuring chalet staff return hire equipment uniforms, staff linen and towels in a clean and tidy manner.

If you'd like to apply for one of our Chalet Manager positions please contact our team manager Nicki at nicki@whitemountain-chalets.com with your CV.

JOB DESCRIPTION

Salary: A salary of £175 per week, paid into a UK bank account on a monthly basis
Days off: 2 Full Days A Week
Lift Pass: Full Three Valleys
Dates: End of November to end April (exact dates TBC)
Accommodation: Shared, with the possibility of sharing a room with up to 1 other person. Inclusive of all utility bills
Benefits:
  • Return travel between the UK and St Martin de Belleville
  • Ski or snowboard hire
  • Uniform

We are a luxury chalet company, based in the resort of St Martin de Belleville in the 3 Valleys ski area. We operate 9 boutique ski chalets each with chef, host and chalet manager teams. We have a staff of 30, including management. We are an owner operated business, now in our seventh year and we have developed a reputation for a luxurious yet friendly catered chalet service that is tailored to our guests’ needs. We have a passion for delivering the highest levels of service to our clients and our success depends on us finding the right team who share our passion. We are seeking professional, motivated people with the desire to deliver the best possible standards.

Our hosts are the main point of contact with our guests and should have a passion for providing excellent service and always putting the guests’ needs first. They must take pride in their work, have extremely high standards, be conscientious and considerate, have great social and conversational skills and enjoy working as part of a team. This will require a strong work ethic and an ability to self-motivate and manage responsibilities without constant guidance.

You will be fully supported by our management team, who will visit each chalet regularly to liaise with the guests and to ensure that the White Mountain Chalets product is being delivered consistently across all chalets at all times. You will therefore have the support of management at all times if there are problems that need sorting out; however, our employees will be expected to work on their own initiative and be capable of using their organisational skills to ensure the guests’ needs are always met – our employees are our biggest asset and the face of our company and make a real difference to our success.

QUALIFICATIONS, EXPERIENCE AND SKILLS

  • Ideally front of house service background in 5* establishments with fine dining and housekeeping experience
  • A keen eye for detail
  • Excellent time management and organisational skills with a ‘nothing is too much trouble’ attitude
  • Good interpersonal skills and able to converse at all levels with colleagues and guests
  • Able to work on own initiative as well as being a team player
  • All applicants must be in possession of a UK bank account and a UK National Insurance number

MAIN RESPONSIBILITIES

  • Daily housekeeping, weekly changeover cleans, mid-week towel changes, deep cleans at the beginning, mid and end of season, daily laundry duties and other necessary cleaning to ensure the chalet is presented to the highest standards both inside and out at all times
  • Setting up for breakfast, afternoon tea and dinner and hosting/clearing up at both breakfast and dinner service.
  • Serving clients drinks and canapes pre dinner
  • Responsible for preparing the chalet laundry for collection and checking laundry on return
  • On changeover days, working within your team to do whatever is needed to ensure the chalet is cleaned and presented to the highest standard and ready and welcoming for guest arrival
  • Daily set up and clean of fires
  • Reporting to management immediately any matters relating to damage, health and safety, food hygiene, etc
  • Managing general chalet supplies (cleaning goods; lightbulbs; bathrooms supplies etc.)

If you'd like to apply for one of our Chalet Host positions please contact our team manager Nicki at nicki@whitemountain-chalets.com with your CV.

JOB DESCRIPTION

Salary: A salary of £175 per week, paid into a UK bank account on a monthly basis
Days off: 2 Full Days A Week
Lift Pass: Full Three Valleys
Dates: End of November to end April (exact dates TBC)
Accommodation: Shared, with the possibility of sharing a room with up to 1 other person. Inclusive of all utility bills
Benefits:
  • Return travel between the UK and St Martin de Belleville
  • Ski or snowboard hire
  • Uniform

We are a luxury chalet company, based in the resort of St Martin de Belleville in the 3 Valleys ski area. We operate 9 boutique ski chalets each with chef, host and chalet manager teams. We have a staff of around 30, including management. We are an owner operated business, now in our seventh year and we have developed a reputation for a luxurious yet friendly catered chalet service that is tailored to our guests’ needs. We have a passion for delivering the highest levels of service to our clients and our success depends on us finding the right team who share our passion. We are seeking professional, motivated people with the desire to deliver the best possible standards.

The resort assistant/chauffeur’s key role is to provide an effective and comprehensive driving service for all clients, as well as supporting the chalet teams. You must therefore have extremely high standards and take pride in your work. This will require a strong work ethic and an ability to self-motivate and manage responsibilities without constant guidance. As a chauffeur, you will be a regular point of contact for our guests on a daily basis so you must have a passion for providing excellent service and always putting the guests’ needs first. Being such a client facing role, you must have great social and conversational skills and enjoy working as part of a team.

You will be fully supported by our management team, who will meet with you regularly and make regular checks on chalets, vehicles etc. You therefore have the full support of management at all times if there are problems that need sorting out; however, our employees will be expected to work on their own initiative and be capable of using their organisational skills to ensure the guests’ needs are always met – our employees are our biggest asset and the face of our company and make a real difference to our success.

QUALIFICATIONS, EXPERIENCE AND SKILLS

  • Full UK driving license
  • Must be at least 21 (for vehicle insurance purposes)
  • Previous experience of driving large vehicles and on snow is highly desirable
  • Excellent time management and organisational skills with a ‘nothing is too much trouble’ attitude
  • Good interpersonal skills and able to converse at all levels with colleagues and guests
  • Able to work on own initiative as well as being a team player
  • All applicants must be in possession of a UK bank account and a UK National Insurance number

MAIN RESPONSIBILITIES

  • Driving clients to/from chalet, ski slopes and local shops/attractions
  • Taking clients to ski shop to collect their equipment and assisting them in the process
  • Driving staff to/from work
  • Responsible for maintaining the vehicles in terms of: cleaning them inside and out on a regular basis and if any damage is caused or repair needing undertaken, informing maintenance management immediately
  • Responsible for maintaining a sufficient fuel level in your vehicle to complete the shift period and ensuring a vehicle is not handed onto another member of staff without sufficient fuel
  • Checking light bulbs, oil and screen wash on a regular basis
  • Regularly sweeping stairs, driveways and terraces at chalets and clearing them when it snows as well as keeping chalet exteriors clean and tidy (clearing away glasses, rubbish etc.)
  • Fitting and removing snow chains, as required, in order to drive safely around the resort
  • Setting up/cleaning fires on hosts days off
  • Stocking up log/kindle supply when required
  • Changing over hot tubs on changeover days
  • Removing all rubbish and recycling from chalets on chef and hosts days off
  • Help the chalet managers with the distribution of supplies to chalets when required
  • Responsible for taking the chalet laundry to the drop off point and collection of it several times throughout the week

If you'd like to apply for one of our Resort Assistant & Chauffeur postitions please contact our team manager Nicki at nicki@whitemountain-chalets.com with your CV.

Reporting to the Operations Manager, the Maintenance Manager is responsible for either sorting, or dealing with the relevant individuals, to ensure any maintenance issues with the chalets or vehicles, are resolved efficiently and effectively to ensure the White Mountain Chalets product is consistently delivered across the business at all times.

JOB DESCRIPTION

Salary: £250 per week paid into a UK bank account on a monthly basis
Days off: 2 days a week (may be 1 full day and 2 half days)
Lift Pass: Full Three Valleys
Dates: End of November to end April (exact dates TBC)
Accommodation: Shared with the possibility of your own room
Benefits:
  • Return travel between the UK and St Martin de Belleville
  • Ski or snowboard hire
  • Uniform

We are a luxury chalet company, based in the resort of St Martin de Belleville in the 3 Valleys ski area. We are an owner operated business who operate 9 boutique ski chalets, across two brands. We have developed a reputation for luxurious bespoke catered chalet holidays that are tailored to our guests’ needs. We have a passion for delivering the highest levels of service to our clients and our success depends on us finding the right team who share our passion. We are seeking professional, motivated people with the desire to deliver the best possible standards.

KEY DUTIES – IN SEASON

  • Taking all calls for any issues or maintenance relating to the vehicles and chalets
  • Fixing these issues where possible and if unable to do so, contact the relevant individuals who will be able to. Chasing to ensure the problems get fixed/seen to.
  • Answering any questions the staff have relating to boilers/hot-tubs
  • Clean vehicles (along with other drivers)
  • Clean and tidy terraces and outside areas cleaned (along with other drivers)
  • Ensure log books are being completed and send photos to office each week
  • Driving clients and staff
  • Snow clearing
  • Fitting snow chains
  • Hot tub changeovers with other drivers
  • Managing log and kindling supplies
  • Purchasing kindling when required
  • Distribution of logs to chalets (with the other drivers)

If you'd like to apply for one of our Maintenance Assistant & Chauffeur postitions please contact our team manager Nicki at nicki@whitemountain-chalets.com with your CV.

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